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Four connected surfaces share one design language and one source of truth. Nothing is lost between a phone call and a lender submission.
Where every secure operation happens. Document upload, application status, notifications, consent management and account deletion.
Field and branch staff work the same file the customer sees, with actions recorded against their identity.
The operational spine. Every enquiry, file, document and lender submission is tracked in one place.
Information, tools and enquiry origination. It stores no customer data and holds no account system.
A facilitation company holds identity documents, income proof and property papers. These are the controls that apply to them.
Enquiries are validated server-side and written directly to our operational database. There is no lead store on the marketing site and no customer login here.
PAN, Aadhaar, income proof and property papers are handled exclusively inside the app, behind authentication.
Staff see the files assigned to them. Every access to a customer document is written to an audit trail.
Marketing communication and data processing are consented to separately, never bundled, and can be withdrawn at any time from within the app.
Account deletion can be requested in-app. Records we are legally required to retain are kept only for the period that obligation requires — and we say which.
Application data and documents are stored in the Mumbai region (asia-south1).
Documents are verified for completeness and internal consistency against the receiving lender's current criteria. Most rejections are preparation failures, not eligibility failures.
Access to customer documents is restricted to employees assigned to that application and administrators. Every access is written to an audit trail.
Application data and documents are stored on access-controlled infrastructure in the Mumbai region (asia-south1).
Marketing communication and data-processing consent are managed separately, never bundled, and can be withdrawn from within the app at any time.
Our file preparation standards, access controls and data residency are published in full. We are glad to walk a credit team through them.
Loan Manager is a loan facilitation platform owned and operated by Rectangle Consultancy and Services Pvt. Ltd..
Company information